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Ensembles and Operations Assistant

Job description

Ensembles and Operations Assistant Chelmsford Annual salary from £15,200 - £23,200 pro rata Part time, fixed term contract - 22.2hrs per week    This role is responsible for administering and running a wide range of music workshops, courses, concerts and tours, as well as supporting other financial and logistical operations within the music service.   Essex County Council (ECC) operates one of the largest Music Hubs in the UK through a grant from Arts Council England and has undergone significant transformational change recently to broaden and improve its offer to the young people of Essex.  Offering opportunities for young people to perform together and progress musically is a Core role of Music Education Hubs.   The Ensembles and Operations Assistant will play a key role in ensuring that young people are able to access a wide range of vocal and instrumental ensembles events through the county to help them develop their playing beyond what they are able to access within school.    The post holder will also be responsible for general financial and administrative support and administering tuition vouchers which ensure that children from low-income families can also access musical opportunities.   Role specific accountabilities:
  • To understand the needs of the young people and expectations of parents and carers, ensuring a high-quality offer for service users.  
  • To coordinate a varied programme of musical workshops, ensuring accurate and timely organisation and record keeping.
  • To organise and maintain information systems and databases.
  • Promote events effectively to ensure a strong uptake of opportunities.
  • To deal effectively professionally with enquiries from a wide range of people including players, tutors, council officers, councillors, interested organisations, sponsors and the general public, ensuring a positive reputation for the service.
  • When necessary, to attend events offering organisational and pastoral support.
  • To oversee and administer the online tuition voucher system, ensuring that applications are processed effectively and the offer is promoted to schools, parents and carers.
  • To support other music service officers with administrative support, such as ordering equipment and resources, invoicing, data collection and database maintenance.
  • Ensure compliance with processes and policies laid out by Essex Music Services, Essex County Council, and Arts Council England.
  • A strong interest in music education.
  Knowledge, skills and experience


  • Some experience of working with children and young people.
  • Strong interpersonal and communication skills.
  • Proven ability to work within an office-based team.
  • Highly organised, methodical and efficient.
  • A pro-active, problem solving nature
  • Good administrative and IT skills and a willingness to develop this further through training.
  • Broad customer-service experience.
  • Has a current driving licence and own vehicle.
  If you have any queries regarding this role, or require anything further, please contact the Essex Recruitment Team on 0844 800 6685*. *Calls to this number will cost 7 pence per minute plus your telephone company’s access charge   As part of employment with Essex County Council should your role require a DBS check you will be required to register with the DBS update service.  The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate.  This is an annual subscription and you will be responsible for ensuring this is maintained.  For further information on the DBS update service please visit:   Essex County Council is proud to offer an excellent benefits package to all of its employees, including:  
  • A local government pension scheme (LGPS), a career average scheme with employee and employer contributions
  • Annual leave entitlement of up to 29 days per year (depending upon grade and length of service)
  • Purchase of additional annual leave (up to agreed limits)
  • Flexible working arrangements (for most roles but depending upon service requirements)
  • Discounted shopping through a dedicated Reward Portal (including discounts at major supermarkets)
  • Training and development and payment of professional fees (approved professions only)
  • Relocation package (up to £8,000) where agreed
  • Employee assistance programme provided in-house (wellbeing and counselling provision)
  • Childcare vouchers, through salary sacrifice  
Please note ECC regularly reviews its reward and benefits   Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.   We seek the best talent from the widest pool of people as diversity is key to our success.     Contact Name - External

: Beverley Lockyer



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