All Change! But are we all on the same network?
Tina Redford offers enlightenment, Darren Poyzer takes the train ...
Please click here for Tina Redford's blog: 'Hubbing and Workforce'
A new framework for providing music services in the UK, with a little wink towards workforce development, is recieving shouts, responses, nods and mutterings. I couldn't resist a few off-the wall meanderings ...
When I think of Music 'Hub' and ‘Workforce’, I like to think of 'Train Station' and 'Passengers'. Not quite the essential Public Transport Handbook, and most certainly not a rallying call for the 'joys' of austerity, but a few reminder pointers that I hope help to keep this conversation on the rails:
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Network announcements are national and need to be in a language all people understand and use in their everyday life
- All those who wish to use the network need to be able to jump aboard and travel from one hub to another with ease, comfort and minimal changes
- Enabling people to use fewer hubs and buy fewer tickets to get from dead end 'a' to opportunity 'b' is the way to go, not the other way around
- More people making fewer journeys is the way to go, not the other way around
- A national timetable signposts all up to date regional information and severe weather warnings in equal measure
- If regional hubs are cut-off or closed, you need to find alternative ways to connect with the network, not isolate people
- Some will travel independently outside of the network, but will in almost every case at some point use it as a point of reference
- A hub that misses the bandwagon could end up with a Lost Property office full of degree-educated Steam Train enthusiasts
- And finally: During revolution, those who serve a rotten cuppa are the first up against the wall. Customer Service priorities, good quality control and inspired menus make journeys worthwhile for wide-awake travellers.
All Change it is then, work to do. Please stand clear of the platform, and thank you for travelling with MusicLeader.